Welcome to VoltX! We are committed to protecting your privacy and ensuring you have a positive experience on our app. This Privacy Policy describes how we collect, use, process, and share your information, including personal information, in conjunction with your access to and use of the VoltX app.

1. Information We Collect

1.1 Information You Provide to Us

  • Account Information: When you register for an account, we may require certain information such as your username, email address, and password.
  • Profile Information: You may also provide additional information as part of your user profile (e.g., first and last name, picture).
  • Content You Provide Through Our Products: Information you provide through our services, including information included in messages, comments, or other contributions.

1.2 Information We Automatically Collect

  • Usage Information: Information about your interactions with the app, including the pages or other content you view, your searches, and other actions on the app.
  • Location Information: If you permit the VoltX app to access location services, we may collect the precise location of your device.
  • Log Data and Device Information: We automatically collect log data and device information when you access and use the app, including your IP address, device information, access dates and times, app features or pages viewed, and the app's performance data.

2. How We Use Information

  • Provide, Improve, and Develop VoltX Services: To manage your account, provide you with customer support, and ensure you are receiving quality service.
  • Safety and Security: To detect and prevent fraud, spam, abuse, security incidents, and other harmful activity.
  • Communicate with You: To send you technical notices, updates, security alerts, information regarding changes to our policies, and support and administrative messages.

3. Sharing & Disclosure

  • With Consent: We will share your information with third parties when we have your consent to do so.
  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as web hosting, data analysis, information technology, and related infrastructure, customer service, email delivery, and auditing services.

4. Your Rights

You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

5. Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification).

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@voltx.com.au
Address: 102 carnarvon st, silverwater NSW 2128